Digital marketing

WhatsApp Business for companies: turn conversations into sales

By Ismaaf Web Agency3 min read
WhatsApp Business for companies: turn conversations into sales

Profile, catalogue, quick replies, labels, website buttons and ads: a practical method to make WhatsApp a real sales channel.

In Morocco, the Middle East and much of Europe, WhatsApp is where customers prefer to talk to businesses. Used well, WhatsApp Business becomes a sales channel, not just a messaging app.

Set up a professional profile

  • Business name, logo, description, address and opening hours.
  • Links to your website and Google profile.
  • Greeting and away messages.
  • A catalogue with your main products or services and prices.

Save time with quick replies and labels

Prepare answers to frequent questions (prices, delivery, location, payment). Use labels such as new lead, quote sent, customer and follow up so no opportunity is lost.

Connect WhatsApp to your website

A visible WhatsApp button on every page, with a pre-filled message that mentions the page the visitor came from, removes friction and gives you context immediately. We use exactly this on our own site.

Click-to-WhatsApp ads

Meta’s Click-to-WhatsApp ads on Facebook and Instagram open a conversation directly. They work very well for sales and appointments, provided you reply quickly.

Measure what works

Track WhatsApp button clicks in Google Analytics by page and source, and count conversations that become customers. You will quickly see which pages and campaigns bring real business.

We integrate WhatsApp into websites and campaigns: see our digital marketing service. Have a project in mind? Message us on WhatsApp at +212 604 762 053 for a free quote within 24 hours.

Aafaf DihajSouhaib Ismaili
Written by the Ismaaf teamPractical advice from our co-founders, for Moroccan businesses and their international customers.
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FAQ

Frequently asked questions

Is WhatsApp Business free?

The WhatsApp Business app is free. The WhatsApp Business API, used for high volumes and automation, is paid per conversation.

Can I show a product catalogue on WhatsApp?

Yes, WhatsApp Business lets you create a catalogue with photos, descriptions and prices.

How do I add WhatsApp to my website?

Use a wa.me link to your number with a pre-filled message, displayed as a visible button on mobile.

Can I advertise directly to WhatsApp?

Yes, Click-to-WhatsApp ads on Facebook and Instagram open a chat with your business.