Cash on delivery, CMI, bank transfer and international cards: how to choose the right payment mix for an online store in Morocco.
Opening an online store in Morocco raises a practical question quickly: how will customers pay? Online payment in Morocco has grown fast, but cash on delivery is still dominant in many sectors.
Cash on delivery
Paying on delivery reassures many Moroccan customers and often converts best at launch. Its downsides are refused parcels and delayed cash flow. Confirming every order by phone or WhatsApp before shipping reduces refusals significantly.
Card payments through CMI
The Centre Monétique Interbancaire (CMI) is the reference solution for accepting Moroccan and international cards. You apply through your bank with a merchant contract; the website must then integrate the gateway and display legal notices, terms of sale and a refund policy.
Selling abroad
To sell crafts or local products internationally, you need international card acceptance, clear shipping and customs information and a multilingual store. Read our guide on starting an online store in Morocco.
Recommended mix
- Launch: cash on delivery + WhatsApp confirmation.
- Growth: add CMI card payments.
- Export: international cards and a multilingual store.
We integrate CMI and cash on delivery into WooCommerce and custom stores: see our website design service. Have a project in mind? Message us on WhatsApp at +212 604 762 053 for a free quote within 24 hours.
